This Privacy Policy (“Policy”) explains how information about you is collected, used, and disclosed by XMX PTY LTD (“XMX”) when you access or use our websites or other online or mobile services or applications (“Services”), make purchases, sign up for newsletters or events, or interact with us in any other way. We may provide additional or specific notices regarding our information practices for particular programs or activities, or in relation to certain subsidiaries or affiliates, in which case this Policy may not apply.
Collection of Information
Information You Provide to Us:
We collect information that you provide directly to us. For example, we collect information when you make a purchase, create an account or profile, sign up for promotions, surveys, or mailing lists, and when you communicate with us via email, phone, or other methods. The types of information we collect include your name, address, phone number, email address, payment details, and any other information you choose to provide.
Information We Collect Automatically:
We may automatically collect certain information when you access or use our Services, including:
- Transaction Information: When you make a purchase or return a product, we collect details about the transaction, such as product information and the date of purchase/return.
- Log Information: We collect data about your use of our website, including your browser type, access times, pages viewed, IP address, and the page you visited before navigating to our Services.
- Device Information: We gather information about the device you use to access our Services, including its hardware model, operating system, and version.
- Location Information: If you consent to the collection of location information, we may gather location data when you use our mobile applications or other location-based features.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect data about your browsing and purchasing behavior. You can modify your browser settings to reject or delete cookies if you prefer.
Information from Other Sources:
We may also receive information from other sources, such as social media platforms (e.g., if you use your social media login to interact with us), and combine this information with data we already have about you.
Use of Information
We use the information we collect to:
- Provide and deliver products and services, process transactions, and send related communications, such as order confirmations and updates;
- Improve and maintain our Services;
- Prevent fraud and other illegal activities;
- Respond to your inquiries and provide customer support;
- Communicate with you about XMX products, services, promotions, and events;
- Monitor usage and analyze trends;
- Personalize content and features based on your preferences;
- Combine information from third parties to improve our services;
- Fulfill any other purpose for which the information was provided.
Sharing of Information
We may share your personal information with third parties as follows:
- With service providers who perform functions on our behalf, such as payment processing or order fulfillment;
- In connection with a business transaction, such as a merger, sale, or reorganization of our business;
- As required by law or to protect the rights, property, and safety of XMX, our customers, or others;
- With your consent or at your direction.
We may also share aggregated or de-identified data that cannot reasonably be used to identify you.
Social Sharing Features
Our Services may include social sharing features that allow you to share actions taken on our website with others, such as via social media. These features may collect your information and share it depending on the settings you have with the third-party platform. Please review the privacy policies of these platforms to understand how they manage your information.
Security
XMX takes reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no security system is foolproof, and we cannot guarantee the security of your data.
Your Choices
You may update your account information or opt out of promotional communications by following the instructions provided in the communication. You can also manage your browser or device settings to control cookies and location information.
Third-Party Advertising and Analytics
We may allow third parties to provide analytics or serve ads on our behalf. These third parties may use cookies or other tracking technologies to collect data about your use of the Services and other websites. We encourage you to review their privacy policies to understand their practices.
Changes to this Policy
XMX may update this Policy from time to time. We encourage you to review the Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us at:
XMX PTY LTD
Attention: Privacy Officer
Melbourne, Australia
Email: XMXAustralia@outlook.com
XMX Australia Pty Ltd 